It would useless to say that medicines won’t help to recover patients who don’t take them. A pharmacist’s role to ensure medical adherence in a patient is significant.
Following goes 5-fold measures that a pharmacist can go on with to sincere levels of adherence be it 80% or fully adherent.
1. “Kitchen Table” Consults
This is an MTM or medication therapy management sort of technique to improve patient’s adherence to prescribed medication. This is, in fact, a more personal way to get in touch with the patient. Pharmacist or pharmacy technicians are deployed to patient’s home, where the medication coaches examine the patients and get into a personal conversation which is much more effective to let them stay adherent.
Co-pay assistance setups are also investigated by these coaches to help few patients who face financial obstacles come in the way of adherence, overcome it.
2. Pharmacy Work Flow Improvement
Chaotic workplace often stumbles pharmacists when they have to manage everything, like physician callbacks, insurance issues, loads of prescriptions and simultaneously working hard for better patient care services. Thus, they need to opt for a more balanced yet dynamic workflow.
A second technician for ‘dedicated counter’ working with a primary pharmacy technician can simplify the workload of prescriptions. Sorting out priority prescription by colour-coding is an efficient way.
Prescription verification should be done by production pharmacist and clinical pharmacist should converge all their focus to improve patient care services.
3. Simplifying Patient’s Medications
Simplifying medications by pharmacists can significantly help patients to stay adherent.
The process of simplifying is done by the consolidation of medication by pharmacist so that a patient always comes after a particular interval to pick up all of their medication, eliminating repeated visit and non-adhering factor simultaneously.
This procedure provides convenience and personalized service to the patients, which also results in pharmacist’s benefit with around 30% increase in revenue from synchronized patients.
Starter kit of marketing, training materials and operations manuals are some components of simplifying patient’s medications.
4. Identifying Reasons of Non-adherence to Medicines
Focusing individually on a patient’s non-adherence would help to solve this problem with much ease. Also, it is believed that one remedy can never be used to fix all reasons leading to non-adherence. Understanding patient’s healthcare ecosystem, improvising their schedules and then putting up feedbacks and counselling is the important step-by-step procedure to make patient adherent.
Patient’s social network should be included during this to influence patient’s mindset more effectively. Caregivers and friends can be told to play significantly important roles.
5. Get in Conversation with Patients
Asking patients few questions regarding medication can help pharmacists sort out ways to solve non-adherence problem. A couple of questions which are asked to determine the level of adherence are:
Also, queries which determine patient’s behaviour, an organization of medication, knowledge of medicine and consequences if not taken as prescribed, can help to perform better diagnosis.
Patients are suggested to get frank and say everything that a pharmacist may want to know about medication.